SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wearfilms - Cool Deals on Movie and TV Show Products (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wearfilms.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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It's just like the description I'm size M and I ordered it XL and it's still small (donoro 3 months to arrive but that is normal in all the preditions I have made to Colombia)
Thank You
Gentlemen, the honest quality of the jacket does not cause delight. No, it's not bad, in the sense that the seams are whole, the lightning does not fall off. Chemistry doesn't smell. The picture is available. But. I expected it to be warmer and denser. In fact-blown with a slight breeze, the throat from the cold does not overlap. Sits not very, in size-but not comfortable, the sleeves are too long, and in the shoulders presses. At the same time-my stomach holds normally, but it is not convenient to move my hands. Although-maybe I'm too alternative beautiful :)) I expected that the jacket will fit to the body more tightly. I'll leave her in the car for a variety of dirty things. Synthetic is not a pity. In general, the store did not deceive. With him everything is OK. A month went to Moscow.
The Size is right at all
Size really small Take 2 size above
perfect :)
I have XL ordered but do L got
5xl looks like maybe 2/3xl ♀️ except that everything is great ❤
All correct, 4XL fits correctly (based on table size) for me 190cm 97kg
A great product, especially in relation to the price. Is discreetly padded. Attention though to size: I have a physical athletic and solid muscle but not as a professional bodybuilder; despite what the size XXL me Va n little tight
Everything came! You can buy!! Excellent quality. I'm completely satisfied. Five stars out of five. 100 out of a hundred.
Warm. Nice. 178cm, 85kg - I choosed XL. It's tight but okay.
The picture is not as clear as the picture, the color is also past-the picture is closer to khaki (as i wanted), but in fact the gray color.
Perfect, not so thick, but is as expected.
Color slightly acıktı odin full was unclear resimdeki did not like the color a little as buyuk get for being wool comes with a small
Size small But XL me going perfect, normally ask a one m
Jacket fire went straight in size
L print is practically the same color as the hoodies. You only see it almost no. But on the product photo, on distinguished very well l print on hoodies
Amazing item. 4XL for a French L. GOOD quality. i recommended it. thanks
All OK. Thanks!
Came quickly, description,, artificial fur everywhere, even in the hood, thread where not stick, is very faint smell, wash will be gone, russian size 46 (s) XL taken, came at a time of height 177 cm.
Match the description. Size perfect fit. Fur plush. Recommend!
Sweatshirt cool. My husband happy. Soft, plump, warm. The 54-56 4XL came at the time. Track completely. IN Chelyabinsk region came quickly, for 14 days. Just write size husband, who could be useful. Shoulder/Shoulder-60 cm. Chest/Bust-115 cm. Waist/Waist-148 cm. Height/Growth-176 cm. Sleeve/Sleeve-65 cm. Weight/Weight-89 kg.
Everything is fine, not expected even. Thank you
Great jacket, fur sleeves. Weight 93, an increase of 176. Seller recommended 4XL-perfectly! You will not regret!
the delivery was extra fast, like 13 or so days...the quality is very good, very soft and nice fabric.would recommend 10-10
Order received very quickly by against article a little small
Thank You store size came up from the table, delivery fast, all happy.
lovely jacket. very small unfortunately. i (female) usually wear size. me this jacket have 38 in size. m ordered. it is very tight, have more size. l.
great material. nice to touch plush inside.
This product is too small for dimensions on the size chart.