SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wearfilms - Cool Deals on Movie and TV Show Products (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wearfilms.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Board is happy))
9/10 minus the ball for not acurateness, glow in the dark is quite bright.
All as in opesania, the store of rekamenduyu.
Fast delivery. Good quality. Looks exactly like the picture. I'm very satisfied with the product
My son liked it.
Very parents
Charm of good quality though one point is somewhat weak cord constantly falls apart and needs to be reattached to the chain overall great product and better than expected
Just as expected!!
The goods are received. the quality is super.
покупала дочке, очень довольна, до Республики Башкортостан шло 2 недели
Parfait
До Забайкальского края пришёл ровно за месяц Сам кулон неплохой , но светящиеся штука залита очень криво
очень долгая доставка
норм
A brilliant piece
Glows norms, the drawstring is included ordinary.
I am delighted, very quality, comfortable
Delivery is very fast, everything is safe.
The goods are satisfied! Thank you store! Only walked for a long time did not track, but it was worth it! Thank you!
Hardly shine!
Very beautiful pendant, thank you very much store for the quality and fast delivery.
Great thing. felt in the Mediterranean. mysteriously glowing in the dark
Normal pendant, in the dark glows! Son liked
In the dark does not glow
Long shipping.
It didn't completely look like the picture, the colour wasn't clearly visible. it was rather white than blue.
Pretty cord with a suspension.
The suspension is excellent! Very quickly charged with light, glows brightly. Without absorbed light looks just metal with gray (the photo did not make), and with light greenish. Very satisfied with the purchase!
super
Ačiū, gražūs
Excellent Product, innovative and creative is charged with solar light, light bulb and cell light, to give away in impacting that person you like so much! I'll order more!
Quickly reached Moscow, did not expect! The pendant was quite large, I liked it very much, I recommend it!
Not received
The store even once in three week did not answer where the order delay was delivered
Excellent. It glows in the dark. Thank you!
Article conforme à la description. Thanks from France
Light is not as bright as the photo
perfect
Nice
not so glow in dark
Product was 2 months!!! I even opened a dispute, but then, That brought me struck It's pretty unrealistic especially in the dark
ALL SUPER!!! Excellent product) glows in the dark!) Thank you!!! Highly recommend!))
Well received, thanks
as picture
All clear
Got pretty fast
Pendant is as the picture, charged by light. Satisfied with the goods.
very thanks
pendant excellent!) is very beautiful, glow in the dark) but too long shipping иркутска up to 2 month.
nice