SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wearfilms - Cool Deals on Movie and TV Show Products (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wearfilms.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super thank you very much
Delivery is 1,5 months. The price is 11,71 €. The description corresponds. Packed well, you can as a gift. The figure is large, speaks English. Quality like norms.
Nice
Order 11.11 for 741 ruble, took in Omsk 24.12, pleases that the parcel managed to the new year. Packed well, the box is whole. In the box only the figure, the battery is already inserted, speaks English. I hope the child will like it.
Before Chelyabinsk There was a toy month and week) packed well, but the box is all broken, which is not very good for a gift (((
The toy came as stated in the description, packed well, we will wait for the new year to give the child, came in time, the track was immediately tracked. Seller recommend.
Photo corresponds to the product in real life
Fast delivery , packed very well and it looks amazing , hopefully it will work ( haven't tried it yet as it's my son's birthday pressie ) He will be over the moon .Thanks a lot , highly recommend this store .
Cool spider man, the child is happy. The store is well done, well packed the parcel.
Very good
wonderfull item, truly nice, in original packaging. My boy will be excited. thank you
The goods are excellent, came on time, packed perfectly. Thank you very much, i recommend
It's okay.
Perfect! Original Hasbro. Speaks English.
Goods.
good!
Super
Good Product
Perfect thanks shop. Very excellent fast shipping, packed carefully. Perfect quality
Great and fast
the box was crushed during shipping.
*¨¨*:•.•:*¨¨*:•.PERFECT.•:*¨¨*:•.•:*¨¨*
Spoken inglesssss
All great!!! Toy came quickly!
Thanks
Very good!My kid love it!
best quality !! very noce toy!!
all clearly! baby happy. already installed batteries in toy.
работи, детето щастливо e.
had been sold out free shipping MY ORDER and its object spot i have sent other like (Is spidermann jointed) But no It articulacao, addition, ha tardado long time.
product is beautiful, good quality, packaging is successful, english characters talking. was handed over in just 40 days, i think national on holiday fitted. recommended.
Excellent good
all as picture. there is a slight smell plastic.
good quality, but in doubt originality
products is very good quality, a dealer will shop again