SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wearfilms - Cool Deals on Movie and TV Show Products (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wearfilms.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The fabric is too bright
It looks good quality, corresponds to the description
S size only for a 10-year-old child, I would already take m. But cool, soft, on Fleece, the child is very pleased.
Nice product
Отличная толстовка! Теперь и мы в команде с Флэшем!
cool
The sweatshirt is good, but it's not female. Size S is for men and for women it will be M. Sleeves are long, you have to roll up. And it itself is baggy. It's more unisex. And so in general, good. You can wear if things of free style do not hesitate). Material 100 ℅ synthetics. For cooler season.
Prima
Found beautiful
Size XL actually corresponds to L. The neck is very wide, the cutout is much larger than the photo, looks ugly
The package arrived in a perfect condition
Very good quality and the size is true to the advertisement.
The measurement of the sizes to which they are there are correct as long as it is for man the model or Lady is the same then you have to ask for man size that would be a smaller size to the normal of a woman
Excellent Product, goof quolity, TX
Arrived well packaged in 18 days in France. Soft fabric. The product is perfect. Thanks to the store. Buy without fear.
Sits little model in and is pretty tight at the band. Continue fine sweater, am delighted with it.
Beautiful
The design is very good and the measurements are the right ones. It's come in time set.
I usually wear M, so I went with that. It's a bit baggy, but comfortable and very warm. The sleeves are longer, but it's not a big deal. Overall, I'm satisfied with this buy!
The bag is just like the picture, excellent material quality, the size if it varies a little, as for what it says there, i get a little big but it's so great what's going on in the background, excellent service
Same as above
Very fast delivery.
Super cool sweater! I have normal but S/M and have XL taken, smaller had i shouldn't have because this fitted exactly
My s fit L almost tight
It's a great sweat, very warm, l'm more than satisfied!!!! I took a M size even if l wear a S size and it was the right choice, otherwise it would be too tight! Thanks to the store!!! I fully recommend!!
Received the item yesterday. Quick delivery. The quality is good. Nice shirt for the winter time. I’m very satisfied.
Good svitshot. Long Service, but the track. Quality average: It is electrified, but nice and soft to the touch. Afraid that label after several washes will crumble. For one season, think enough, in principle, the price more and not necessary. IN general, thing fire.
Too much polyester that it does not feel nice.
Pretty cool!!! Even if I did not exprect to receive a product with this quality? I'm happy. I didn't pay attention of material which is like synthetic. It doesn't matter, that's nice Thanks for your service!!!
I love this! nice soft material
Normal s size M ordered and sits exactly but had not smaller
Perfect!
All of excellent quality, size fit. Fast delivery, thank you!!!
Very satisfied with the product. Good quality. Take at least 2 sizes bigger than normal :)
MIGA, warm, nice body fleece (synthetic) satisfied with the order, sewing, size fits. Fast shipping.
Just fine
Took 17 days. Nice and the same as the image.
Super! A big thanks. Size, color, material, sewing, All is super.
excellent quality!
all likes.
small! too small! more fast delivery and good quality
sweater cool. soft and warm.
super cute only small
Very warm sweater. ordered a large when I am usually a small to medium. fits perfectly. highly recommend
the product arrived after two months from delivery date. plus this in otimo state.
as picture. very good quality. new arrive 5 fashion week Door my Home, amazingly fast. free shipping m equivale a s, bear home BIG More SAFETY ONE order or By tally 2 size
large canvas two SIZES More cos are very small.
happy with the sweater but im happy so have ordered a size too big otherwise it would be too small.
Very nice sweater. The quality seems good. Fast delivery. Thank you!
Very good communication with store. Package arrived very fast.