SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wearfilms - Cool Deals on Movie and TV Show Products (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wearfilms.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The truth is, it's precious, but the load thing almost nothing in the light so it doesn't look like shit.
It's come very fast. I'm gonna try this week and see how it goes. Ahh and with a detail from store :)
Excellent store, with two details. Very happy with the purchase
Just like the description. Shipping very fast. Deliver with fabric bag and 2 gift pulserites
thank you
heavy material and nice.quality higher than price . super fast delivery and tkank you for a keyring git.
Thank you very much, this perfect and thank you for Captain America's extra gift. It takes a week and a half, quick.
too cool
Very nice design. True to the original. The inner diamond absorbs sunlight, just leave it in the sun for a while. Although this light does not last long, it performs its function.
It arrived on time. All right. I recommend!!!
THANKS FOR ALL
El aspecto del producto es igual que en la foto, está muy bien conseguido. Muy satisfecho con la compra. La gema del centro se ilumina en la oscuridad. Llegó en el tiempo que indicaban (3 semanas). Lo mejor, llegó con un llavero de regalo. Muchas gracias.
Muito bom, recomendo.
Produto espetacular
It's taken a long time to get there so I don't give 5 Stars everything else is fine the same k in the photo
The product itself is very good, very true description of AD. Delivery it took much longer than informed, needs attention and checking the screening continuously.
the quality isnt overall bad but it is definitely a cosplay piece not a display piece
All right, he's missing the gem verdor.
Cool amulet only stone is not green. Delivery on time.
Bad quality
Excellent!
Looks cool. Iron.
It took 21 days to arrive, well protected and the same as other users' photos. The only pity is that the back is not closed and I see it a little ugly but still very good. Thanks for the little present.
Exactly. Quick, very nice
Corresponds to the image .. however the heart is less green
THX - PERFECT
Very good product
Excellent quality as described and thanks for the gift
superfast delivery; product as described - decent weight and strap
Beautiful, just not know how light White light for Green.
It has superior quality than I expected, very happy.
I got them yesterday. Excellent as always.
Thank You
Perfecto
Very bn
Very cute, it shines perfect
Perfect. Excellent quality better than I expected. Seller super recommend Still come a mini keychain. Thank you
Great! The necklace looks a little cheap to be honest but for the price point it’s fantastic! The cord is a good length and the glowing centre works surprisingly well. On top of that the package was delivered in about a week!! Top marks to the store
Thank You, all good, happy baby.
Not shines as much as expected. Thought it was a little light lit it But turns out to be the stuff Qur They glow in the dark But with less power. Not just complaining. Liked my love and I happy
Very happy! Would recommend
Package came with a small gift inside. Product quality is great.
The package arrived on time-14 days. Packed in 2 plastic bags and a beautiful gift bag. The store put in a gift a small key chain. Pendant fits the description. Length with rope about 39 SM. The quality is really good. Metal, not plastic. I recommend to buy./Parcel arrived in time-14 days. Packed in 2 plastic bags and beautiful gift bag. The Seller to put a small gift keychain. Pendant match the description. Length of rope around 39C. Quality really good. Metal, not plastic. Recommend to buy.
Very good, excellent finishes, stone FLUORESCENT on medium. Great
Fantastic service and great product
good item, with à gift
Items as per describe.. good value of money..
I love it really and I n'ai never seen something amazing like this. This is a beautiful necklace
Everything is fine. Delivery fast. Product content.
They loook excellent as always. Hers's hoping I sell out them real quick so I can double the order next. Keep up the good work.