SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wearfilms - Cool Deals on Movie and TV Show Products (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wearfilms.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel came quickly to the city of Volzhsky, packed perfectly. Everything is intact, looks super, the goods are very satisfied
Beautiful product, thanks!!!
Smaller than I expected, but it's funny. His head is moving well. You 've come very well wrapped
Normal toy
looks great thanks ☺️
Very beautiful, and according to the description, arrived fast and loved the purchase, surely will buy more this store and store recommend!
With this it's OK
Product is great! A little scratch at iron mans mouth but thats ok
As description. But the delivery was slow and screening/tracking delivery was complicated. Hard to answer and concrete data to track the screening purposes.
I ordered for my brother, I will start to be satisfied. Corresponds to the description, the head moves from side to side. The goods were very well packed, went without damage.
Is a bit expensive for the quality of material but is beautiful and consistent with the picture.
I love it! It has head mobility, fast shipping and very well packed, no damage. I was very satisfied with my purchase
I am delighted it looks of excellent quality and arrived in less than a month thank you very much the package arrived intact, they super protected him. Super recommended
Very beautiful
Delivery in 20 days. all exactly as in the description. when the light hits, the head ends.
Conform to the description, fast delivery, well packaged, very nice...
very nice packing, and product is awesome. thanks
molto bello ben fatto con tutti i particolari
everything ok and fast
Envoie très très rapide !! je suis étonné en cette période de Covid !
super!
Perfect. My partner loved it. Move the gravity-type little head. The box a little hit. But it has a solution. I recommend it to 100%. Very kind salesman.
Very good product! Better than I expected!
Compliments, all in order
Amazing product, very detailed, I totally recommend! It arrived before and in excellent condition, good packing.
Everything came in integrity and security! It is worth a small plate of solar battery, if the light falls on the figure hangs the head =)
Very nice
Super nice and consistent with the description.
Nice with good packing
Excellent
good
Excellent packing to protect the superhero! All good and as described.
Super action figure zadziwiajaco well pre-painted, presents the Great.
Expect a little more about the finish product. Has small spatter in painting.
Unfortunately, the paint job on mine was not very good. Patches of gold are on parts that are suppose to be red. The trouble area is right on the head too. Makes ironman look bad. A bit disappointed.
It looks great on me. It's plastic. But good quality
Excellent, the order arrived very well protected.
Just like in the picture, a little small, I haven't tried it yet.
Very well packaged but the box a deformed Pein. Otherwise very well finished
Good quality !
Cool figure, the platform was not needed, removed the little man without difficulty. Plastic lightweight. On the leg is dead, but nothing terrible. Came to Irkutsk for 3 weeks.
WONDERFUL PRODUCT.
Sull app results arrived arrived Manon… nothing!!
Left for a gift, did not print to the end. In appearance, everything seems to be fine, packed perfectly. There was no need to communicate with the store, but I will put 5 stars
Thank you so much I love it very much
Very beautiful figure. He nods his head from side to side. There is no sticker for mounting in the car. Delivery time to Slovakia 3 weeks. Seller recommend.
Arrived early Bell well made product satisfied with purchase
I'm very satisfied
Goods come quickly, but it is not clear what is fixed. In conjunction that was not
Ótimo