SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Mexico, Central America, South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WearFilms (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of wearfilms.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hoodie is accurate to the pictures, printing looks great and material feels nice. I definitely recommend that one
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Smaller than expected, but really cool
Order came late Dec, got to pick up until the early Jan, and write a review current now XD Order I satisfied, quality good, warm sweatshirt, nachesikom, print is ideal, everything is just fine, thank you, would recommend)))
I really love the product. The best decision. I will continue shopping in this store. THE BEST !!! Thanks for everything, greetings from Peru..
The fabric is pretty good, unfortunately the crest is a little bit low-quality, so be careful on how to wash it. it arrived on time
pretty cool
Fast shipping exactly like the picture good quality will order again for gifts
Hi. Is there a bigger size other than XXXL? I have received the goods. its good. but I need bigger sizes. Thanks.
Thank you. Very good
Ordered Me XXL XL but why small
Excellent quality for the price, arrived very quickly. I cannot as recommended this product
Slightly faded, hard button closed, and nothing like
Drawing on the back made bad, rusty spot Round Buttons fasteners.
The Good Things: The hoodie looks beautiful, the badges are crispy. The Bad Things: No zipper sadly, most of these types of hoodies come with a zipper, this one has just the buttons and they are a bit hard to click. The material doesn't look cheap externally, but looking inside is another story, thinner than usual famous brands hoodies. The pockets and the cap are shallow, don't expect to use them, is more about the good looking than usability. If you has 1.75m and 75Kg like me, get the XL ! the XXL fitted a bit loose on me.
To me daughter loves it. Note well done and QUALITY.
All is well done. But a little thread, and all the rules)))
ослеживался track. shipping fast. xl height 170 sleeves slightly not маловаты critical.
very like sweatshirt, пришлась size stick a little thread, but it is not scary.
item as description, very well made, full satisfied!
as drawing
came in 20 days package самарскую area. отслеживался track. packaging is good. подошёл size. size match. thank you very much.
Size is a little small.
fashion mm CARVING Is as A, Spanish
The jacket is very beautiful! A little big for me (I usully wear an S size) but is soft and warm.
ok
The size of the jacket was chinese L ,not european L,it should be mentionted that,because now I cannot wear it and i spent my money practcly for nothing.
coat warm, начесиком with. buttons very bad work. have a little difference. pockets white buttons and photo. green all in reality. paste good. tailored normal.
OK very good
loved the my coat de shingeki. the delivery was well quick. loved the attendance!!!! voltaria the buy in store!!!