SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wearfilms - Cool Deals on Movie and TV Show Products (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wearfilms.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
colour is in reality harder than on the picture in the catalogue
very fast
Excellent warm blouse, all in the description, order one size larger, so a little loose, as I wanted
Quality fire, but take your size smaller) ordered m, and drowned in it)
All the same in this hoodie cotton less, than written. And good sweatshirt
ok
Cons hoodies: M, but it was great, even though things someone is +. Thinking that the back label, but alas in front. AND I would have liked if it weren't for the throat. Pros: Very nice material, hoodie warm, looks good (without thread and smell), (do not wash in the machine, so can't say what happens with sticker) it 'S basically everything. Bottom rubber (with my height sweatshirt me below priests)
Bright and beautiful svitshotik looks gorgeous, quality good, warm.
Material is very good, quickly formed "pellets".
The quality is good. It was for growth, but thought. So you need to order the size in size. All happy, thank you
Soft sweater, the back of the even nachesik available, but synthetic-synthetic. The boy 150 height and 43 kg take XS-a little too big, but due to the gum not hanging bag, will be more room for growth. Picture pasted, bright, colorful. Son of a fan of this series, satisfied, jump on the single-joy
Excellent
Came very wrong time, ordered 13 Nov birthday girlfriend (19 dec), and it's a week after the New Year. In short, not advise count in the month, though there this time and specified. AND if pure quality goods, is good. Very warm svitshot, just for the winter, inside myagenko, nice body. In principle, excellent, no complaints :) minus one very long shipping, passed more than 50 days, the rest-Fine❤Thanks for the article;)
L-48 size. Daughter like
The Parcel was a month the jacket itself is soft to the touch, sticker is not long, generally liked
Too large
Happy Baby size Xs fit 42-44
sweatshirt featuring! good quality pattern on the back, special заказала bigger size warm, hoodies usually wear m, took here and l, but still very class огромна little:
wonderful sweatshirt, покупала friend as gift, very like) it in 20 days, fast delivery thank you for
пришёл item fast, quality is excellent, size slightly подошёл великовато.
size special заказала type more fashionable. but it is very large. order so that your size
very good
обалденная jersey. quality super. smell no. satisfied all. goods come. size подошёл perfectly. all recommend!!!
very huge, m заказывала
симпотная jersey white color.
заказывала утонула and bigger. very warm, сеоветую
worthy of autumn quality.
for came sweatshirt half month. slightly big, but overall сойдет. .. is upside down lettering
all is well packed) material pleasant
all is excellent very ощуп tk. fleece. warm.
very fast shipment
Perfect!!!
daughter заказывала itself, великовата jersey, of course, but like's, bright, soft, одела бегает радостная and
elegant sweatshirt. but it is too big. take one size smaller.
oversized, damage
2 week to moscow. took s to russian, look, as, can even l. synthetic fabric, sticker keeps good, original all in after washing. enthusiastic daughter. and recommend store.
big. but very cool. непомеха size, love big for. брала "m"
size just huge, girl's i size l, but this is big m-ka
perfect! soft, delivery before... intimate slightly larger забайкалья month, отслеживался track!
this purchase glad tunic but i like very large
region кемеровская. walking long. uncle thicker as but quality normal size s-l. big
very good, come but bigger.
need more than 2 size low jersey ....
synthetic 100%
заказываю none shop already adore this time!!!
size doesn't fit
thank you all good store
48 size to your заказала xxxl (hoodies more love) today when received and tried on, the утонула. very soft and warm, it is like. neat and straight stitching, thread not stick. little узковато neck, but i think растянется that little. overall very good sweatshirt.
very cool hoodies pattern is very good, baby warm, m заказывала большевата came, error is my but all is very wonderful and so worth the price!! month to владивостока дошла
very slim neck baby itself wide material soft перешивать will store not общалась